Privacy Policy
How we collect, use and protect your information.
On This Page
1. Introduction
Standard Cathode is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, contact us by email or telephone, or interact with our business.
For the purposes of this Privacy Policy, “we”, “us”, and “our” refers to:
Standard Cathode / Standard Titanium Industry Co., Ltd.
Email: info@standardcathode.com
Telephone: +86 (0)29 8116 2926
Website: www.standardcathode.com
2. Information We Collect
We may collect the following types of personal information:
- Your name
- Company name
- Job title
- Email address
- Telephone number
- Country or location
- Enquiry details
- Product requirements or specifications
- Any information you provide through our contact forms, enquiry forms, email, or telephone conversations
We may also collect basic technical information when you use our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website
- Cookie and analytics data
3. How We Collect Information
We collect information when you:
- Submit an enquiry form
- Contact us by email
- Call us by telephone
- Request product information or a quotation
- Visit or browse our website
- Interact with our website cookies or analytics tools
4. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries
- To provide quotations and product information
- To discuss your technical or manufacturing requirements
- To communicate with you about our products and services
- To manage customer and supplier relationships
- To improve our website and user experience
- To maintain website security
- To comply with legal, regulatory, or business obligations
We do not sell your personal information.
5. Lawful Basis for Processing
Where applicable data protection laws apply, we process personal information using one or more of the following lawful bases:
- Consent — where you have given permission, such as submitting an enquiry form.
- Contract — where processing is necessary to provide information, quotations, or services you have requested.
- Legitimate interests — where we use your information to operate our business, respond to enquiries, improve our website, and communicate with potential or existing customers.
- Legal obligation — where we are required to keep records or comply with applicable laws.
6. Enquiry Forms and Business Communications
When you submit an enquiry through our website, we use the information you provide to respond to your request and discuss your product or manufacturing requirements.
This may include contacting you by email, telephone, or other business communication methods.
We may keep enquiry records so that we can manage future communication and provide accurate product or technical support.
7. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, analyse website traffic, and understand how visitors use our site.
Cookies may help us understand:
- Which pages are visited most often
- How users navigate the website
- Which devices and browsers are used
- Whether the website is performing correctly
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
If we use third-party analytics tools, such as Google Analytics or similar services, those providers may process limited technical information according to their own privacy policies.
8. Sharing Your Information
We may share personal information with trusted third parties where necessary for business operations, including:
- Website hosting providers
- Email and communication service providers
- Analytics providers
- IT and security service providers
- Logistics, shipping, or export partners, where relevant
- Professional advisers, such as accountants or legal advisers
- Authorities or regulators, where required by law
We only share information where necessary and appropriate.
9. International Transfers
As we operate internationally, your information may be processed or transferred outside your country of residence.
Where required, we take reasonable steps to ensure that your personal information is protected in accordance with applicable data protection laws.
10. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
Enquiry and business communication records may be kept for a reasonable period to manage customer relationships, respond to follow-up enquiries, maintain business records, and comply with legal or accounting obligations.
When information is no longer needed, we will delete it or anonymise it where appropriate.
11. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet is completely secure. While we aim to protect your information, we cannot guarantee absolute security.
12. Your Rights
Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain types of processing
- Request restriction of processing
- Request transfer of your information
- Withdraw consent where processing is based on consent
- Make a complaint to a data protection authority
To exercise any of these rights, please contact us using the details below.
13. Marketing Communications
We may contact business customers or prospective customers about products and services that may be relevant to their enquiry or business interests.
You can ask us to stop sending marketing communications at any time by contacting us at:
14. Links to Other Websites
Our website may contain links to third-party websites, such as video platforms, map services, or external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. You should read the privacy policy of any external website you visit.
15. Children’s Privacy
Our website and services are intended for business users and are not directed at children.
We do not knowingly collect personal information from children.
16. Changes to This Privacy Policy
Our website and services are intended for business users and are not directed at children.
We do not knowingly collect personal information from children.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Standard Cathode / Standard Titanium Industry Co., Ltd.
Email: info@standardcathode.com
Telephone: +86 (0)29 8116 2926